Looking to Switch Energy Suppliers?

Switching your energy provider is quick and hassle-free. Starting the switching process takes a matter of minutes, and you should be with your new supplier within 21 days. There will be no interruption to your supply during the switch, and there will be no work undertaken inside or outside your home.

What you need to do:

Find a recent energy bill. 

You need to know who your supplier is, and what tariff you are on.

Check your old account balance, if you are in credit when you switch, the money should be refunded to your account automatically, but it is worth checking for the payment and chasing it if necessary. 

Keep an eye out for any final payments that may be in arrears from your old provider. 

It typically takes up to 21 days for a full switch, which includes the obligatory two-week ‘cooling off’ period, during which you can choose to cancel the switch free of charge.

Switching is a simple procedure that does not need any rewiring or work outside your property. In fact, you should not notice any difference apart from lower bills. 

Some people are reluctant to move to a smaller energy supplier with an unfamiliar brand because of the risk they might go bust, however it’s important to know that the energy market regulator, Ofgem, maintains a safety net so that, if a supplier fails, its customers will be transferred to another company with a guarantee of no loss of supply of either gas or electricity.